Issues with new floor lamp

  1. Boxing : The lamp was very well packed, too well. Too much paper and plastic waste. Visit IKEA and look for similar items to see how they are packaged with minimal materials and yet still sufficient.

  2. Paper setup instructions : Difficult to follow, and in the end does not work. This could be related to the difficult to read small type font.

  3. Online instructions : Terrific. This should be the basis for the paper instructions.

  4. Remote : I ordered 4 lamps and got 4 100% dead remote batteries. Dead batts make setup confusing because it is assumed a new batt is good and any troubles are elsewhere. It takes a long time for batts in a package to go flat. Don’t use cheap batteries!

  5. Remote : The puck design is cute, but functionality is diminished by that cuteness. It sticks to the lamp, but upon a light touch it spins around or falls off. I don’t know how many falls until it breaks. Basically, I do not like the remote. It seems like it was designed for a different product.

  6. Pole : The lamp pole is difficult to assemble and tighten up completely and it loosens itself with a few location moves. Unable to get any of the 4 lamps poles to completely straighten.

  7. Pole switch : Please put this higher up on the pole.

  8. Arthritis : Not all your customers are young and strong like you are. With 2 arthritic hands assembly is painful and difficult. It took me a week to get my 4 lamps assembled due to pain.

  9. Color temperature : Almost every light in my home is warm color, not daylight color. I think designing home interior lights it is customary to use warm. If you want to equip and indoor lamp with a daylight bulb be sure that the color is optional by use of a different bulb or by software adjustment.

Ok team, I mostly love your stuff and look forward to the vacuum.

Check for wrapping on the batteries, they were very tightly wrapped and many mistook them as dead before removing the wrapping

6 Likes

As Jason said, we have heard reports that the batteries have a plastic covering for shipping that is so tight and transparent that people don’t realize it is there. So check for that.

It was not intended to be stuck to the lamp. It goes on any surface within arm’s reach of where you plan to turn it on & off the most. I have mine stuck to a file cabinet that is within arm’s reach of my easy chair in my man cave.

3 Likes