Is it normal

… that when you order a camera that comes with a one month cam plus trial license that it activates on the day of ordering?

… that you have to wait 10 days (and counting) which means one third of the free trail has been waisted?

… that it takes 10 days (and probably more) instead of the 7 days promised and there are no updates?

… that you pay $15!!! (The USPS part is maybe $6) for shipping and handeling to get something of this level of service ?

I was excited to get into this Wyze adventure but it is a terrible service experience.

Yes.