iOS app crash bug

support

#1

The app closes immediately and it is completely useless now, as soon as i open the app and connects to the camera it closes. I need help with this issue because i can’t do anything without the app.

AB3C5B02-610C-49E6-9A8B-11498A50BE0B.mov (967 KB)


#2

What do you have running in the background that’s putting the orange bar atop the screen? Might it be interfering?

First thing I’d try would be to force restart the phone. If that doesn’t work, then delete and reinstall the Wyze app.


#3

The “orange” bar is the screen recording option that iOS have, i tried to reinstall the app and force restart the phone but it didnt work.


#4

I think you’ll need to file a support ticket on this.