Incorrect Camera Names V1/V2

support

#1

In the last couple of weeks my camera names when I look at the “notification” tab have been seemingly randomly named.
So instead of “front room” or what have you, I get A4DA229853B. <— Not super helpful :slight_smile:

Was wondering if anyone else has been having this issue?

Screenshot_20180618-084533_Wyze.jpg


#2

Those are the Mac Addresses for the cameras. Happened to me once or twice for a few minutes only. You can try backing out of the app and going back in or logging out and back in.


#3

Also, pull down on the screen to refresh and see if that updates the names.


#4

I have tried both of these things and they work for a little bit then reverts back to the awesome mac addresses.

Not sure if Wyze support cares but its happens almost every time I click on a “notification” pop up on the phone. Then once I close down the app and open it again most of the time its back to using my names.

 

I wonder why notification link/actions would cause this issue?