On August 2021 I reported a bug (support ticket 1401811) with all my six V2 and four Pan cameras, the workaround that Wyze gave me was reverting all cameras to an older firmware. Now, I have one of the V2 updated to the latest firmware, and the bug is still not solved. I’m running the latest version of the Android app.
Does this mean that Wyze will forcibly push a buggy firmware to all of my cameras?
Or that I will be forced to chose between an insecure or a buggy firmware?
SAME HERE, AS OF 2 DAY’S AGO, NOTIFICATIONS NOT WORKING ON MY V3 CAMERA. FIRMWARE IS UPDATED, I REINSTALLED THE APP, FOLLOWED ALL TROUBLESHOOTING , CONTACTED BY EMAIL SUBMITTED TICKET AND WAITED ON PHONE FOR 30 MINUTE’S But no AGENT EVER ANSWERED. NOW WHAT?!
If they are forcing this on us they really need to add the RTSP to the firmware updates on everything… A lot of us are using that function because the app only does so much for us and we don’t want to pay out the leg for the cloud service on all cameras we have especially all of us who have so far loved their cameras and have a bunch… Forcing it on us with out consent is wrong in the first place. If they are going to go down that path… if they don’t include the RTSP they are going to lose a BUNCH of supporters… I’m honestly disappointed in them right now. I hope they have the where with all to fix this and take a hard internal look at themselves. This is just wrong…
I’ve been saying this for years, it’s two steps forward, one step back.
It seems a violation for them to PUSH firmware updates.
I’ve many cameras inaccessible to me.
I’m always about 800 miles away from half my cameras, either in Virginia or Mississippi.
I will no longer recommend Wyze cams.
I decided to update rather than wait for the push, and now my Cam 2 won’t work at all. The iOS update worked, but the firmware update seemed to fail - I got that notification - but NOW there is no option to update the firmware so I’m stuck. I’ve rebooted etc. but the camera has been completely offline from the moment I did the updates.