I cannot endorse WYZE cameras

support

#1

I have had Nest cameras for 1 year and decided to try WYZE because they had free cloud storage and cheap cameras. I bought 3 and the hardware on WYZE is good so far but when I try to go back and look at events that happened I scroll through the video playback timeline and I cannot see any images of the people on camera as I scroll. How can I find an event that happened other than watching the whole video in real time. This is a show stopper for me. Is this just a bug I am experiencing or does the scroll playback feature not have any easy way to find events of people walking by stealing packages etc? I will unfortunately have to stick with Nest and pay the 10 dollar a month cloud storage fee.


#2

You are conflating two different features:

  1. Cloud clips (alerts) are viewed in the Notifications tab of the app and each is 12 seconds long and shows a thumbnail of the video when the motion was captured.
  2. The video playback timeline you refer to is for local microSD card stored video only. If you set the local storage setting to Event Only, then that timeline will be shaded green where motion was captured. You can jump between motion segments using left/right arrows and expand the time scale by using a pinch-out gesture.
BTW, fast forward/reverse for the playback timeline is coming at some point.

#3

I switched it to event only and used the arrows and it is better but it still takes a lot of time to go through all the events of bugs flying by and shadows. I will need to play with the sensitivity of motion detection not sure how good that will be. But I really look forward to the fast forward reverse. I know the company is only a year old so these things take time. When I first got Nest they could not detect a person with in a zone so I got an alert for every car that went by but over time they figured that out.