Hub Siren would not shut off

I opened my door one morning, forgetting to disarm the security system. The siren went off and when I disarming the system at the keypad, the siren did not shut off. I pressed to button on the hub which did not stop it. It finally stopped after I attemped to open the hub to get at the battery.
Anyone else ever had this issue? I don’t get why it didn’t stop when I disarmed the system.

Does it work correctly now?