How in blazes do you file a warranty claim?

Been going around in circles trying to find a link to start a warrenty issue, can someone help me?

Here is a link:

I tried to follow the instructions, I assume you did too. It is a miserable maze.

Call them:

Phone: (206) 339-9646
Monday - Friday 5 am - 6 pm PT
Saturday 8 am - 4 pm PT

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