I found out today that having a home security system in my municipality requires a permit. I could be wrong, but I don’t recall seeing anything about this during ordering, setup, or installation. Apparently this is pretty typical across the country.
If I missed the notice, my bad. If I didn’t, Wyze you really need to add that users must check with their municipality if anything additional is required when installing a home security system. It’s $45 to register, $25 for annual renewal, and $25 for each false alarm where I live. Between Wyze and Noonlight, I would have expected enough warning that this would not have been a complete surprise to me (i.e. don’t only put it in the fine print no one reads entirely).
I got a false alarm due to a comedy of errors in my household (our fault). It could have been avoided really easily if I could have just added my wife as another primary contact. I made the mistake of assuming that very basic features would be available with this product when I ordered since it’s essentially an industry standard to have multiple contacts as an option. Having only one contact for a household with multiple occupants is not a good strategy for home security systems.
Anyways, the alarm was on us and I had my phone on do not disturb so missed the call from Noonlight. The extra insult to injury was the $45 permit and $25 false alarm fee that came with the whole situation.