If I use the keypad to arm or disarm, I get the announcements as expected. If look at the app, the system is always shown as Disarmed, even if I just used the app to Arm (I get the countdown and everything, and if I enter, I get the countdown timer to disarm).
If I try to Disarm in the app (when the system is Armed according to the hub, I get an error that the system is already Disarmed. I cannot remotely Disarm now.
You can see the Events log shows the last action as it being Armed, but the Disarmed button is highlighted, and pressing it gave that error. But again, opening the door its clear the system is Armed Away.
How can I fix this to make sure I can turn it off remotely?