My home was burglarized. In the process the Wyze cam was stolen.
Now, all I have is a 12 second event of the burglary.
I contacted Wyze by Twitter and a support ticket which left me much perplexed.
I can only access my video if the cam is active.
I’m am very disappointed. This makes Wyze Cam as a security camera useless.
Also, support totally ignored my request to get notified if the stolen Wyze Cam was reset and activated again on a new account.
Wyze Cam should immediately setup a department team that will let registered user get an archive, even if it has to be manually by their staff of any video recorded within reason and should work doubly hard to get some way for purchasers of these security cams to be able to gain access to their 14-days of cloud storage.