I have a starter kit for HMS arriving soon and have a question regarding the HMS subscription–When does the timer start running? I know there is a test mode but it appears you need to redeem your subscription before you can install the starter kit. Does that mean my monthly subscription starts when I redeem it or when I switch out of test mode?
Hi @WildBill believe subscription starts counting as you register starter subscription.
Had to put in a credit card for renewal. You get a test charge/credit on your CC.
End of service displayed after activation is 1 year later.
That’s what I thought. Originally purchased HMS with monthly service but I don’t think that gives me enough time for testing. When I redeemed my code I switched to annual and should at least get a refund for the starter kit.
You can switch back to testing through the Monitoring tab, Home Monitor Settings,
scroll down to Test Mode.
Communicate with Wyze Support regarding refund for the month.
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