HMS Sense Hub Offline - how to reset the connection?

First, if you would like to be able to apply any firmware updates, the hub needs to function in the app. Whether you fight with it now or later is the question. If you want to try to use your system I wouldn’t wait for a Wyze fix since they are notoriously slow to release any fixes.

I have paid for an annual subscription for HMS but keep it in perpetual Test mode because I don’t feel I can rely on the system. Also missing features make it feel unusable.