I installed my Thermostat last night using the app and everything went smoothly. When I was in the testing mode the heat started up and worked, and all was good. No wiring woes - all good.
I finished the install, but for some reason the thermostat won’t move past the initial boot 'Wyze" screen. It has never showed a temperature, couldn’t be adjusted by pushing/turning wheel. When attempting to change the settings in the app, it would momentarily appear to start working before switching back and showing “off.”
I thought it may have been the app at first, but after deleting the thermostat and attempting to re-setup the thing, it wont work at all. After the initial setup the thermostat did update to the newest firmware, so my network connection is obviously working.
It is all bizarre to me because during the testing phase everything worked fine. I am thinking I received a dud. We had to sleep in a 60 degree house last night to boot.
original thermostat photo attached for reference