Help! Wyze Cam v3 keeps turning ON

Hi all,

I have a wyze cam v3 at home, mostly to check on my cat. :slight_smile: When I come home, I turn it off. But for some reasons the camera keeps turning ON and then of course keeps sending me notifications that it sees movement in the house. I don’t understand why this is happening. I suppose some of my settings got messed up. If anyone has an idea what I’m doing wrong, please let me know.

Best,
Wim

Do you have a time schedule set for it? There are multiple places that you may have setup a schedule for event recording/detection or notifications. When you say you turn the camera off, exactly how?

2 Likes

No, I have no time schedule set. I just turn it on and off manually when I leave / enter the house. I have motion detection on with a defined detection zone. Also Event Recording, but I assume that shouldn’t turn the camera on, but only work when the camera is actually on. There are no rules set either.

Any chance this camera is shared with someone else? Power outlet going on/off? Cat messing with you?
:joy:

The camera is shared with my wife, but she hasn’t accepted it yet. So it’s not her. The power outlet is stable. The cat is definitely messing with me, but I doubt he has enough technical skills to go all KGB on me. :smiley:

Basically, when I turn it off, it immediately turns on again. I’ve also tried to turn it off using the button in the “More” menu when watching the live feed. When doing that, I get an error message saying “operation failed”.

Welcome to the forums! What app version are using and what firmware version is on the camera?

Thanks. I am using iOS version 2.19.24 and firmware 4.36.14.