Thank you. I truly appreciate your reaching out.
I have followed all of the instructions. It seems pretty straightforward (I’ve set up D-LINK and Amazon Cloudcams with no problems):
made sure the network was 2G
downloaded the app and followed the steps
pushed the set up button on the bottom and got the set up voice prompt.
hit “new device”,
selected the device “Wyze Cam Pan”
had already removed the plastic film
connected phone to the 2G wi-fi network
connected camera to power outlet and waited for flashing yellow
pressed and held set up button until prompt came “Ready to connect”
selected the wifi network and the password was there, but I removed it and typed it in again CORRECTLY
That’s as far as I got. It just kept repeating “ready to connect”. All 3 camera behaved the same.
tried scanning the QR code per the instructions but it was pointless since it kept saying “ready to connect”.
That is why I contacted "customer service”
That’s not customer service!
[Mod note: post edited to conform with Community Guidelines]