Hi all, having a strange problem with my headphones and have tried rebooting them, updating firmware, etc. as suggested by Wyze support.
The problem: the headphones will seemingly at random switch from noise cancellation mode to transparency mode. The voice saying “transparency mode” does not happen, and the audio does not disconnect, it just suddenly and inexplicable changes (I can tell by the amplified background noise of course). When I hit the mode change button, it will change back to noise-cancellation mode (including the voice indicator).
Has anybody else experienced this? Any suggested solutions? Thanks very much.