Just got my Wyze headphones and they are fantastic. Except for one thing – they stutter horribly while the Wyze app is open. If I force quit the app, everything is fine. I’m running on a Samsung Galaxy S20 Ultra.
Known issue? Workaround besides force-quitting the app all the time?
I experienced the same thing just now, even though it didn’t happen yesterday when I first got the headphones. (I have the latest firmware.)
The problem went away for me after about 20-30s. Have you waited that long? Not saying it’s not a bug, but that might let you continue using the app.
Maybe the app is sending data on first connecting and it’s exceeding the max BT data rate.
I had not waited that long. Thank you so much, you are exactly right! It is annoying – but not completely broken like I thought it was.
same problem but mine didn’t go away until after I quit the android app.
I’ve been having the same problem since getting mine, but only when connected to two devices (my laptop and my phone) at the same time. I disconnect from my phone, and audio is fine (I’m usually trying to game or listen to music via laptop). Having to constantly disconnect my phone is annoying, as I’d like to be able to receive a call from the wife or something while at my computer easily and the main reason I purchased the headphones. I haven’t yet submitted a ticket or anything to wyze yet, wanted to get some more data collection done as far as seeing if the problem is limited to PC/Android dual connect or not just haven’t gotten around to it yet.
Did you ever get a response or find a solution? I’ve been having the same issue, even after applying the firmware that fixes the issue.
