Hazy facial features

support

#1

Just connected my Wyze cameras. During testing, I noticed that the facial features of anyone coming into view are hazy - even when the person is within feet of the camera lens. This is inconsistent with the pictures in the product advertisement. And concerning. I want to be able to clearly see anyone approaching or trespassing on my property. Is there a solution for this issue?

Thanks!


#2

Since Day 1, people have been complaining about image quality.

Some would say, you buy a 20 dollar camera, you get a 20 dollar picture.

But it would be great if the option were there to use less compression, even if it means storing less time on the SD card.

 

 


#3

Three things to check:

  1. Is the little piece of plastic shipping film removed from the lens?
  2. Is the camera in HD (not SD) mode?
  3. Is the lighting good?