- I installed a month ago. Got 1 video of neighbor coming to my house. Not a thing since unless someone presses button. Not detecting a thing!! Checked all my settings and looks correct. So was this a waste of my $$?
- When it’s installed on wall I see fisheye on my phone. When it’s in house charging I get full square screen view of it. Tried to upload examples but says I am not allowed.
Try clearing your app cache in account > app settings. Then check the settings. Try walking infront and waving your hands. Keep in mind without cam plus there a 5 min cooldown. Make sure you don’t have any filters enabled in the events tab.
Welcome to the community @ncpalinda
For item 2 the Fish Eye… Sounds like you are on Battery and not using a Transformer. Not sure if it is related to that, but here is where you can change from Fish eye to square:
Click on the 3 dots in the bottom right and then the square and circle in the bottom right on the next screen
How’s the audio on the doorbell pro ?
I really wanna get the VDP but I don’t wanna be paying for a monthly subscription for AI events…
I can literally get the exact same thing with Eufy with no monthly fees , so what makes the VDP unique and worth it ?
I cleared the cache and waited prob about a half hour. Went out my front door. Waved a few times and hung out a couple min The blue circle came on and stayed on until I went back in house. Received no notifications at all. Push notifications is on as well as notifications when bell is pressed. Don’t see anything else I could of missed. I think it got confused when I had the trial of cam plus. It worked then but when trial expired everything shut off.
Not sure what to try next
Try a different device (tablet or smartphone) maybe the notifications are being blocked by a setting in the phone (device)
On some phones a notification can be silenced or ignored by user settings.
If you have another device it will help determine what path to take to resolve…
Thank you that worked. I setup on my iPad this time and it’s working great.
Yea, check settings on the device that isn’t working. Find the Wyze app in your settings (iOS) and enable notifications. For android idk how