I purchased 2 outdoor Cams on 6/24. I have my confirmation form Amazon and was billed already, but Wyze does not show my order. I have tried to contact Wyze though support and have not been contacted back. I did find an email address, “email@example.com” but only got a automatic reply saying the email “unmonitored” and use the support from the website. not sure what to do, anybody have any suggestions?
Hi @jdrobin123, welcome to the Wyze community! You can call the Wyze customer service number, and they can check on your order for you.
Wyze Customer Service number 1 (206) 339-9646 .
Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT