Ok, so after interminable delays I received the handheld vacuum and the one extra promised dust filter cartridge. I’ve been using this thing intermittently.
On a full charge with the included charger (lights stay steady and stop flashing), when I vacuum at high power, the vacuum shuts itself off within 2 to 3 minutes. NO, it is not clogged with dust. I constantly empty the dust bin out and clean hairs and lint off of the filter’s metal screen.
If I start the vacuum again it only runs for about 5 seconds when in this mode and again shuts itself off.
I understand this is probably a safety measure to prevent overheating of the battery or motor but it’s damned inconvenient and makes the vacuum not very useful in real life use.
Is there a money back return policy? I’m really not happy if this is how this device will perform.