Had to reboot phone - Got "Error (code 09) Failed to fetch the video from cloud"

Happening on V2’s, V3’s, Pan.
Killed the app - nope
Cleared the cache. - nope
Finally rebooted the phone

Rebooting phone is extreme.

2 Likes

I’ve been experiencing the same error on 2 cameras. The first one on a Pan was resolved with the 4.9.7.608 firmware update. After I updated all my cameras, the error started up on one of my V2 cams. I’ve tried everything but cant seem to fix it, I cant view any clips from this camera, its an error every time.