Had a camera drop from my IOS app. How do I add it back if I am not near the camera?

I’m traveling and need to get a camera added back to the Wyze app, It apparently dropped from my iphones app for some unknown reason. Its still showing on a backup android phone I travel with, but not my phone I always have with me. Scratching my head… As this must be possible, right? -Bill

I’m not sure what you mean by “drop” from the app, but I assume you mean it simply doesn’t show up any more. If it’s showing on your Android device that indicates it’s still registered to your Wyze account and online.
Try the following, one at a time to see which works:

  • closing the IOS app and reloading it
  • from the app home screen: Account/AppSettings/Cache File Size/ Clear - you may have to do this a couple of times to completely clear them
  • deleting the app from your device and reinstalling it

If the device is offline for some reason and you don’t have it connected to power via a smart switch like a Wyze or other brand plug you will need physical access to Power Cycle it.

[Edit] : Wyze plug or not, if you don’t have your cams set up that way I highly recommend it. I have all mine on plugs and that has saved me numerous times while away from home!


Agreed. If it is accessible and works fine from the second phone then there is nothing wrong with the camera or the Wyze account.

Good advice.