I tried to use my “Friendsgiving code” today (I had one for $30 off) to purchase the vacuum, but it wouldn’t work.
I was signed in to my Wyze Account. I tried entering the code in multiple locations but it failed everywhere. I didn’t try any other code (so it wasn’t a stacking issue), I tried typing it out, I tried copy and pasting it, everything. It was definitely the right code, it just wouldn’t work.
It says it is supposed to be valid until March 31st:
Anyone else have problems with this? I have no clue why it is not working. I haven’t redeemed it yet, and nobody else has ever had access to the code, not even my wife. I wonder if it is incompatible with using Amazon Pay instead of directly through a credit card? Did anyone else get theirs to work through Amazon Pay?
I went through with the order without the code this time, but I would really like to be able to use it.
Yes, I’ll probably contact support soonish, though I’m not sure they can do anything about it. They’ll just assume I’m typing it wrong, not signed in, or used it already, none of which are true, and on other codes they’ve told people they have no access to do anything about redemption codes…so I am concerned why this isn’t working when it’s doubtful support can do anything (as they’ve told others before).