Forum Feedback Thread!

Downloads but does not play

Hello Wyze! Will Wyze be creating a Smart Wi-Fi Wall Outlet With 2 Plugs and 2 USB Ports? How about a Smart Wifi Surge Protector Power Strip?

Id love to see a Section for each product. Would make it easier to see info about each individual one. instead of having to search through everything… Unless this is already here and im blind…

There is

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Perfect, thanks!

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Please restrict posts in this topic to issues with or questions about operation of the forum.

Please post other questions, issues or comments as new topics in #ask-the-community or as replies to existing threads on the same subject.

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It’s nice we can follow (“Tracking,” “Watching,” etc) different forum categories (Beta, News From Wyze, Ask the Community, etc). Similarly, I would really love if we could have the ability to do the same for certain Profiles. Then I could select the bell icon and say “Tracking” on all my favorite users (All Wyze Employees, All Mods/Mavens, and a few other Community accounts). Another option would be to allow us to simply set “Watching” to anyone who is a member of group “WyzeTeam” or group “Forum Moderators” or group “Forum Mavens”. I want to read/get an alert for pretty much every post any of the people in these groups make (in any other category or thread).

Let’s face it, there is a lot of “noise” in the forum threads, which sometimes makes it hard to find the good stuff we care about. I have tried to “watch” categories like “Ask the Community” or “Wishlist” to make sure I didn’t miss something cool by Wyze employees, mods, mavens, etc, but there is so much…noise…in them that I finally had to stop “watching” them, and then I miss out on a lot great content I would’ve loved to have seen or participated in.

Thanks for your time everyone, I love the forum and community here, and I feel that the ability to get notifications whenever a Wyze employee (or certain ones at least) makes a comment would be really beneficial. I love hearing anything you guys say (as well as mods/mavens and some other community regulars) without having to sort through dozens of individual profiles and thousands of different posts for hours just to make sure I don’t miss something interesting. :slight_smile:

I am not sure it is possible, but if it is, I hope you consider it. I know I mentioned this somewhere else months ago, but just barely saw this thread was created specifically about these kinds of forum-feedback topics, so I wanted to include this relevant idea here for others interested in the topic to consider as well. Thanks.

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I like that idea and it would be useful for me too. :+1:

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5 posts were merged into an existing topic: Support help for @Ericnkretsch

What would you think about per-product threads in the wishlist section so that we can see all the ideas for a product and their relative popularity without having to do a search?

I.e. we would have the current Wyze products, Plus a “future products” and a miscellaneous category.

That would be extra useful if there are aliases for all the ideas that are already on the roadmap for that product. Thanks for building a community and great products!

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I see value in the proposed categorization of wishlist items, though I think tags can accomplish most of this when people learn how to leverage the more advanced search options. I’ll explain how I have been accomplishing doing what is requested:

  1. Click the search icon
  2. Click Options
  3. Under Advanced Search, in Categories, select “Wishlist”
  4. Under “Tagged” select the product you are interested in
  5. Click “Sort By” and change it to your preference (ie: most votes)

It will now include every wishlist item related to that tag/product in order of most voted for to least.

If the results are incomplete, then it is because the submissions weren’t tagged. To accomplish this request, it would just take convincing people to use tags “future products” or whatever else when they submit wishlist items.

I do agree that it is nice to be able to organize items this way. I suppose someone could code in a few shortcuts in the wishlist forum that include the most popular products. For example, the following link shows wishlist items related to the
headphones: Search results for 'tags:wyze-headphones-preorder #wishlist order:votes' - Wyze Community
Or V3: Search results for '#wishlist tags:wyze-cam-v3-preorder order:votes' - Wyze Community
Home Monitoring system: Search results for '#wishlist tags:home-monitoring-preorder order:votes' - Wyze Community

All it would take to have better options to view wishlist items as is being requested is better adoption of tagging during user submission and things would work pretty well that way.

I acknowledge the request is to be able to have the above without having to run a search. I was trying to help provide an immediate solution with the way things currently are that wouldn’t require a hundred hours of mods looking through each wishlist item again to code in a new interface and sorting for them all :slight_smile: I do like the organization idea a lot in general though.

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I am all for being able to see an alphabetized list of new product proposals submitted by customers…that when clicked on break into various threads on that product idea. For example, on an alphabetized list…one product idea might be named “Dash cam”. When I click on “Dash cam”, all the threads of suggestions open.

HI @WyzeGwendolyn can I send you an email?

Where would the appropriate place be to post feedback on a product for future versions of that product?

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Is there anything the community can help with?