Fitbit App & Wyze Scale no longer syncing

I’m using a Google Pixel 2 and a new Fitbit Charge 4. I purchased the Wyze scale a few weeks back and was finally able to get the scale to sync with Fitbit. Today however, the apps are no longer syncing. Typically I have the Wyze app open and the phone nearby when I’m on the scale, and the readings then show up in fitbit. However, this morning that’s no longer the case and I can’t figure out why.

I’ve verified that the Wyze app still has permissions in Fitbit, and I also completely logged out of the Fitbit app and logged back in, but the data still doesn’t sync.

The few instructions I’ve found on line on how this is supposed to work are pretty sparse… as are any troubleshooting tips. Any advice here on what to do next?

One of the main reasons I bough this scale was for the automatic capturing of data from Wyze into Fitbit.

Thanks,
David

Hey David,

Thanks for posting & welcome to the forums!

Have you tried removing Wyze/Fitbit as a connected app and re-adding it? If not, try so and then let me know how it goes.

Let us know and welcome once again,

/ken

Hi Ken, I did, and it seems to have fixed the problem. However, yesterday’s sync brought in the prior days weight in Fitbit, while the correct weight was brought over today.

On a side note, the Fitbit app will show different date formats… As an example, last week there’s an Oct 6, 7:05am entry, then there’s a Fri 5:15pm format days later. Any idea what’s causing that?

Thanks,
David

I have same issue, it worked for months, now it is intermittent. Some days it works others it does not. I have removed and re-added the authorization several times and there is no change . Any other suggestions?

Syncing isn’t working again. I went through the process of unauthorizing then reauthorizing access again and still no-go.

This is getting very frustrating.

David

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