Two of my V1 cameras are displaying the same video from two separate alerts. I use Beta FW 126.96.36.199 and Android App 2.0.8 and both cameras have identical settings (e.g., motion sensitivity and all other settings). This problem began with FW 188.8.131.52 and 184.108.40.206, and Android App 2.0.6, is unresolved as of today, and I opened a Ticket for investigation on 17 November. This problem occurs about half the time, while other times there is no problem.
The two cameras are positioned to create a panorama view where they have a common view of a door/window. A motion alert at this door/window always triggers an alert for each camera simultaneously. When all works well I get two alert events and two individual videos, one from Camera 1 and one from Camera 2.
But half the time, this happens: there are two separate alert events, one for each camera (that’s expected), but when I play the two videos, each of theses alert events plays the same video from only one of the cameras (Camera 1). If I rename the two cameras and restart the App, I still have the two alert events (now the new camera names are applied), but when I play each alert video, I now receive the video from the other camera (Camera 2), and only this camera’s video. Then, when I rename the cameras back to their prior names and restart the App, the two alert events now play only the video from Camera 1.
I know the cloud contains both videos because my camera renaming scheme revealed that. But the App plays one video for two separate alerts that were generated from two cameras. I suspect that simultaneous alerts from two (or more?) cameras triggers a flaw in the App where it points to a single video for multiple cameras.
Has anyone else experienced this?