Firmware update failed

I had the same problem, cam failed firmware update, got stuck with the yellow/blue blinking light, after a few emails with their team support they said it is a know issue and they ended up sending me a new cam and to dispose “accordingly” the bad unit; but I wonder if it can be fixed?? maybe they can release a computer software to wipe out all files and and perform a fresh installation. What do you think Wyze team??

Thanks.