I updated the firmware to 126.96.36.199 on 9/19/18 when prompted. Since then, the motion video that’s uploaded to the cloud is just blank.
It still alerts me when there is motion but does not play the video when I click on it. It shows a downloaded video with a clip of zero seconds.
Live video play back still works. Just the motion video is broken.
Power cycling the cam and clearing the cache did not work.
What can I do to fix this? Both of my cams have this issue, so it’s not an isolated incident.