I’ve got a base station connected via wifi to my router and a 3 outdoor cams. The base station says that there’s an update to 4.16.2.26 and it happily goes off to do the update - but it never finishes. I’ve recycled the base station several times.
Is this a known issue?
What can I do to resolve this?
UPDATE: Forgot to mention that I also get the “Oops, we’re sorry” message. “Try Again” does nothing other than to put me back in the same place.
This was a “user issue”. I just needed to go into my account and update firmware from there. Of course, it needed to be done in sequence. The base station requires that the Outdoor Cams be updated first.