Firewall rules for APP side

support

#1

Hi,

Just hooked up my wyzecam v2 and loving it so far. When I’m on a certain wifi network I get a “could not connect to the server” error when launching the app and trying to authenticate my account. If I switch from wifi to cellular it connects straight away.

My question is what do I need to whitelist in the firewall to get it to work on wifi? There is a help article for whitelisting from the camera side, but nothing I can see for the app side.

https://www.wyzecam.com/what-ports-open-firewall-for-wyzecam-work/

Any help?


#2

Did you ever find out? The app does not work when I am using the Wi-Fi at my workplace.