This appears to be an industry wide phenomena. I could never understand it. I work for a major IT firm and this is also their approach, keep releasing new products and versions regardless of existing issues. I had come to believe that it is deemed necessary by corporations to keep their shares at a particular price to please investors. WYZE I do not think is publicly traded so I don’t understand their need to be pushing new products without fixing existing products and their issues. Rather than just innovative products how about innovative approach to existing industry standards and their respective apporach WYZE. Read through most of this thread and don’t seem to see any WYZE feedback. Not sure they really understand the OP intent.
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I have 12 AmCrest cameras for sale on Craigslist. They were a pain to add to my network. The WYZE were ready in less than 2 minutes.
AmCrest charges for cloud storage and WYZE does not. The clarity of the image from the WYZE is much better than the AmCrest. Find an AmCrest camera that follows like the pan cam for $30.00.
I am not a WYZE fanboy, rather someone who appreciates a great product coupled with a great app. I have yet to require the assistance of tech support, because none of the WYZE products I own have had an issue. I own 4 V2 cans and 10 pan cams. Some are mounted outside under a shelter or silicone cover.
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I felt the same as you, and my experience was the same, or so I thought. But when I started to look really closely I realized that there were issues. And the issues were mainly with Wyze.
My cameras tend to function at a basic level, I can watch live view and hear the audio via the app. But everything else is problematic. SD cards all of a sudden report not present even though they are. Motion detection is spotty. Person detection on my Pan camera is very spotty.
The Wyze sense sensors are unreliable even with rebooting the cameras with the bridges 4 times a day. My one bulb appears to be fine. I have 6 plugs, they are mostly fine but I have had them shutoff for no apparent reason. And I have two that will not run the attached fans for more than 15 minutes. I have tried other smart plugs (Amazon, and Meross) in the same place with no issues.
The Band is usable but problematic, every morning I have to turn my tablet off then repair it to my phone. The Alexa integration periodically thinks it’s not setup.
The scale works for my weight, it’s within a pound of another scale we have. But the non weight measurements are useless at least for me.
I don’t have a lock, so can’t speak to that. I have replaced the sense contacts with ones from Eve and the motion detectors with ones from Onvis. So far they have been 100% reliable.
The Wyze stuff works, mostly, but does not exhibit stability or any feeling of reliability. I don’t mean or expect 5 9’s or reliability just your garden variety it works reliability.
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I’ll bet you own a lot of “Gucci“ and “ Louis Vuitton“ handbags. 
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And yet I have none of the reliability problems that people complain about here. The cameras just work, the door sensors just work, and the motion sensors just work, and I even have one camera located outside. It’s under an overhang, but otherwise exposed to the elements.
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The versions that I can afford. I am an insufferable fashionista. I’m taking a selfie as we speak. 
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From the video (upthread):
…And we have over thirty pieces of hardware in the works. With this combination of inexpensive smarthome products and innovative services, we’re ready to take smarthome to the masses.
To put it in every household, every country, everywhere in the world, to be the first company to figure this out, to make smarthome technology accessible, to all.
We’re dreamers, we know we can do it, and hopefully in 100 years, [like Henry Ford] they’ll be talking about us, too
So, a conundrum, would a company without a user base for which the products and services are overwhelmingly working as advertised, produce a video like this to present to investors?
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Are they doing this without their own hub? Just relying on Wink, SmartThing, Hubitat etc? Why don’t they disrupt the hub market as well…?
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I don’t know, @basicbeat .
Is there a good reason they would choose not to have/offer their own hub?
I can’t answer my own question, just asking. 
Hi everyone,
Thanks for tagging me in here. I snagged this link and I have been sharing it with the team. We’re sorry for the frustrations that many folks in this thread are experiencing and I’ll make sure that the appopriate teams receive all of this feedback.
@Daniel_SA, I remember chatting with you on multiple occasions. You will be missed.
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Where’s the conundrum? I think you’re trying to state the products and services are not “overwhelmingly working as advertised” for the user base, but I see no evidence of this? Do you have evidence of this? Or are you saying the user base DOES have Wyze products and services that are overwhelmingly working as advertised?
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I simply can’t reconcile the two conditions:
Faulty performing products + planning rapid expansion and seeking investment capital.
I have no idea what the actual percentage is of users who are experiencing performance as advertised, but it must be much higher than expected here… mustn’t it?
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Ok, now that was funny!
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The fact that there are some people who are complaining about performance issues on a dedicated forum, while a similar amount of people are posting that they are not experiencing issues, on a product that has retail exposure by 2 very big retailers (Amazon and Home Depot) leads me to believe that the general user base IS satisfied with the products.
Interestingly enough, both the Cam v2 and the Pan Cam review ratings are 4.5/5 stars on Amazon, with approximately the same review rating on Home Depot’s website.
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Yup.
Warning: Entering Weeds
Total customer base - % of complaining customers = % of un-complaining customers.
For what % of the uncomplaining customers are the products and services working as advertised?
and
What percentage of the uncomplaining customers are sufficiently engaged/informed to even be aware of the flaws in performance (@gemniii and/or @OverWatch asked that question sometime last year.)
and so
What constitutes a “satisfied customer?”
Wyze knows the answers and chooses to hold them close to their chest. That’s their bidnis, of course.
Opinion relatively unchanged. Good affordable product with some annoying quirks and limitations that must be worked around.
Having worked in IT since before 2000 dot-com bubble, I am not quite as swayed by slick well produced aspirational videos as I once might have been. 
I think they used the words “Ford” and “Amazon” a bit more often than necessary - reflected glory ~sometimes~ suggests lack of actual accomplishments.
It gave me a much better idea of the company’s vision for its future and the logic of the non camera lines - marketing an entire line of smart home products. I do worry about a lack of focus though. (quality and long term support for individual older products)
I would prefer the existing cam products be made rock solid first, but as others have noted, it’s easier to generate revenue by putting out lots of shiny new products instead of spending endless valuable engineer hours squashing bugs in dated products that people have already paid for - Pareto principle and all that…
People who make perfect durable products that always work are often punished by the market once the product hits saturation with likely customers, thus the switch in the whole industry to the software rental model. So, while I DO NOT like it, I expect movement in the direction of fees similar to CMC. Developers have to eat every day even if we only buy the cameras once. ( re the Wink thread here )
Nothing especially reassured me about the future security of their systems ( re the very educational Omegle and This is not Secure threads here ) but they are marketing to the hobbyists and the cost conscious market segment, not the NSA.
A bit worried that they may still be at the mercy of cheap hardware providers - writing their own firmware for existing hardware is a brilliant way to leapfrog into the market, but long term there may be issues - geopolitical and otherwise.
I do hope they will achieve their aspirations. It would be wicked cool to have excellent smart home security for rock bottom pricing before they get absorbed by a larger company and their top talent gets cherry picked away.
So I remain in the “hope but verify” camp. Reading the posts from all the very smart people in this and other forums has taught me way more than any marketing campaign. I definitely plan to continue doing that! 
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Is that an oblique ref to the This is not Secure thread? You dog, 
Wonderful comment. 
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The Wyze business model parallels the grenade principle… all you need is to get it “close enough”. People will buy it only because it’s cheap and it’s “close enough”.
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I don’t know why, but I’m reminded of the Pet Rock - the guy bought polished rocks off a beach for a penny each, wrote an instruction manual, built a box, and sold a million of them at $4 bucks each. Sound familiar??
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The op clearly states that the pd (among other issues) is not working for him. Where did he say that he expected it to perform above and beyond what Wyze promoted the cameras as?? 
If a $20 camera is promoted with features of p.d., google home assistant compliant, etc and it doesn’t live up to those claims people should just chalk it up to the cameras only costing $20??
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I’m not sure how to describe my Wyze experience. 
I’m not disappointed. I got what I expected for $20 (US). The cameras work ok but are overall unreliable.
I like to know when I’ve received deliveries but seldom get motion or person detection events. Even if I do get an event it often won’t play. The video shows that it’s 12 seconds then won’,t plan and becomes a 0 second video.
One camera is on a slow Internet connection, 7 mbps, I can seldom connect to it. When I’m at that location I can connect to my home cameras. The 7 mbps connection is fast enough to stream Netflix but not a Wyze cam set to SD.
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