In some areas they do indeed appear to be unresponsive but in many other areas they are very responsive. Depending on what’s on your personal radar they could appear to be either.
I look at Ring, Eufy, Nest, Arlo, Amazon for comparison. NONE of them offer a black on white theme. They ALL use a theme that is specific to their corporate identity.
I am in agreement with you that Wyze (and others) should consider an optional high visibility theme for users desirous of one. Hopefully the need will eventually be met.
In my case I prefer to use HomeKit including with my Wyze cameras. That allows me to use any of Apples standard themes. Unfortunately it’s also Apple specific so it leaves our Android brethren out in the cold.
Update on my wyze lock failing to unlock automatically. Send another support request for replacement lock with a warranty failure, and I got a response very quickly. Called in by phone to give specific details, had a very responsive rep and a new lock is being sent. Have received shipping notification that it is on its way.
My leaving the fantasy world of Wyze is being helped along by Wyze . ALL devices that connect to a bridge (I have 2) are dead, Sensor, Motion, never report a notification. Some show online and do the little red light thing ( door opens) but that it. Wyze is NOT going to replace anything - GREAT SUPPORT!
The 2 pan cams are already in the trash - the V2 cams are getting Defang firmware - and the band is in a drawer since the weather is always wrong and the actual band causes my wrist to turn red.
So for all you poor souls that waiting for more flawed products, Good luck - you’ll need it.
Quick question if you have the time - and I may have missed the discussion - did you ever notice the sensor bridge getting overly hot?
I have a sensor set I’ve never hooked up, and reading this forum, may never, but for reference, is poor heat control one of the main failure reasons?
I’ve noticed that my V2 cams in sunny south windows act a lot flakier than the ones in shaded windows, and have started to wonder if Wyze ~in general~ is trying to overclock their hardware and get the software to do more than the hardware can handle…
I am replacing the Wyze sensor & motion with Smartthings - the Samsung Smartthings sensor has a magnet, tilt, temperature, vibration all in the single unit. Dealing with Wyze non support is more trouble than the products are worth.
It’s not a Wi-Fi issue with me having other wi-fi equipments on my router and don’t have any issues plus I have 1 g speed internet so it’s definitely not a wifi issue.
Too many products for Wyze to handle. They should perfect their core product before starting new ones.
“Brand dilution is when brands are made less effective and less valuable through the use of products that don’t fit the brand”
Their problematic magnetic sensor switch is an example. Selling face masks, thermometers, etc, just don’t fit the brand.
Amazon system says: “Typically, about 10-20% of Amazon buyers leave feedback”
Just because someone doesn’t file a complaint doesn’t mean they didn’t have any issues.
Some customers ask very little from the Wyze cameras and software. Customers who expect all of the features to work as advertised are probably in for a rude surprise.
Yes, I am sure many customers are happy using a subset of the “features” and do not try to use them for anything important. Wyse implies, but does not advertise as a security system.
