Few issues observed and suggestions required


#1

I recently brought the Wyze Cam, Observed it indoor for a few days it was so great. I decided to put in my front door and noticed few issues. My setting is HD recording and don’t have SD card for now.

  1. Even though I see the area to sense the motion it covers outside that area
  2. The night vision is really bad, any suggestion on fix it?
  3. it misses some motion sensing

#2
  1. It may be that there was coincident motion that was less prominent inside the detection zone (eg. a shadow change)

  2. Can you be more specific?

  3. Try increasing sensitivity in the motion alert settings


#3
  1. Motion captures way outside the area, I cut off a tree to avoid sensing the wind. It it still does it and I get alerts

  2. Is there a way I can share my night vision clips? the clarity is very bad and doesn’t sound like it can do better in the night. I see 4 red lights at the night.

  3. I’ve it at the highest level, reading from the forum it looks there is a gap of every 5 minutes after a motion is detected. Is that a case always?


#4

So, you made the detection zone smaller, and it still detects the tree moving?

You can share clips here, just select upload…

The cool down time is 5 mins, so, when it first detects something and gives you an alert, you won’t get another alert for 5 mins.


#5
  1. Please upload a clip. It could be subtle motion away from the tree that’s being detected.

  2. To upload a clip, click the upload button image while posting.

  3. The 5 min cool down period is something that Wyze imposed to be able to provide cloud storage with no subscription. Yes, it’s a trade off. Paid subscription for less restricted cloud storage is being considered and you can vote for it here:


#6

Thanks, for the quick response.

I couldn’t upload clips, I get this error message
Sorry, new users can not upload attachments.

  1. I will vote on the 3rd, I understand that I will start using the SD card

#7

I upped your trust level, so you should be able to upload a clip now.


#8

Thanks, Uploaded now.

https://discourse-cdn-aws1.com/wyze/original/2X/1/119291edfc585fd705e3f88805e651fc51eea17a.mp4 https://discourse-cdn-aws1.com/wyze/original/2X/5/597b78ed735b7497510f125f098477b790359dff.mp4 https://discourse-cdn-aws1.com/wyze/original/2X/b/b1aa3ab02f225f3ec970e974ff631a0d58c44b2d.mp4


#9

I see what you mean. Is there anything (glass/plastic) between the camera and the subject of the night vision video?