Feature Request - Video snip Motion Notification

wyze-cam-pan

#1

I would like the notification to have include a screen capture of the motion detected and the app to have live views of my cameras. Can we look into implementing this please. Anyone else want this? Let’s make this happen. Comment below if you would like this.


#2

The notification clips now have a screen grab thumbnail for the V2 and Pan cameras. It is not possible for the V1 due to hardware limitations.

Multi camera view is coming at some point in the future (major app update).


#3

I get a notification that takes me to the app to see the clip. Do not get a snapshot of the motion in the notification. I have pan and v2 cameras. Please advise.


#4

What app platform and version, and camera firmware version?

 


#5

Android

App version 1.5.44

Pan firmware version 4.10.1.27

I have 3 pans

V2 firmware version 4.9.2.42

I have 3 v2


#6

Notifications without screenshots.

Screenshot_20180927-193257_Samsung-Experience-Home.jpg

Screenshot_20180927-184035_Wyze.jpg


#7

I have not seen any screen capture thumbnails on my notifications either.

Here’s my info:

  • Device: Samsung Galaxy Note 8 (running Android 8.0 - Oreo)
  • Wyze App version: 1.5.44
  • Wyze Cameras: 2 x Wyze Cam Pan
  • FW version installed: 4.10.1.27 on both cameras

#8

Uninstalled Wyze app and reinstalled. Still no notification

Screenshot_20180927-212750_Samsung-Experience-Home.jpg


#9

Here is a list without any screenshots.

Screenshot_20180928-081812_Samsung-Experience-Home.jpg


#10

Also Android 8.0

Samsung S8+


#11

I would like, Something indicating Which clips have not been viewed


#12

Any progress on the v2 or pans not getting a thumbnail?


#13

Can I send you logs or anything to assist this issue with Samsung S8+ Android 8.0?


#14

Have you filed a support ticket? You can include the logs when you file a support ticket from within the app.


#15

Sent in through feedback. Included logs.


#16

LG G6 also is not receiving screenshot as well, uploaded logs. Please help.


#17

Can we get some movement on this issue? Anyone else experiencing this?