I am not getting notifications. I read on here to do a factory reset. Can anyone tell me how to do that? Thanks
By the way, the link posted above is easily found by clicking the Support link at the top right of this page. Also found there, which may be helpful:
https://support.wyzecam.com/hc/en-us/articles/360012903431-Connectivity-issues
One of my Wyze cam v2 is not connecting, I try power cycling but it doesn’t work, then I try factory reset but i have trouble doing it. I press it for a long time and still didn’t hear instructions for reset.
Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.
has this page relocated? I can not find an official Wyze page on how to reset my Pan cam
Yes, apparently that page was moved. I have updated the link in my comment. (I found it by searching the Support page for “factory”)
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