I have the outdoor cameras and using the app on an android phone. I get the push notification of an an event, I can click on that notification and it will take me to the recording. I see the red dot on the events tab in the app, I click on my events tab and it says"nothing to see here". I have no recordings on any of the days. This is worked in the past, how do I fix this problem?
Remove all your filters that may be applied in the event tab. Refresh and see if they show up. Did they appear?
Can you tell me how remove filters? I have not put any on. I did slide the screen down to refresh and still no recordings.
The “person” bubble takes me to “cam plus” info when I click on it. It will not let me unclick it but the motion and 4 cameras button will.
Click the then click clear all, or make sure all are unchecked.
That worked, thank you so much! Wish the app was more user friendly.