Event playback sound off

#1

Ever since the last app update, whenever I playback a recorded event the sound is always ON. I have to turn it off each time I play the events. It used to keep the previous setting.

I like having the sound off because I usually play events in a quiet setting. If I want to listen to the sound I’ll throw on my ear buds and turn the sound on.

Any ideas?
Thanks…

#2

What app version are you on and on what device?

See if this is the same issue:

If so, it is a known bug and being worked on.

#3

app v2.0.26 on Google Pixel 2 XL w/ Android 9
2 cameras both are Wyze Cam v2 with firmware version: 4.9.3.64

#4

Any update on this? Its really annoying to have to quickly turn off the sound each time I playback an event. Specially when I’m in a quiet room full of people.

Thanks…