Event Filtering Issue - Incomplete List

[CBlack]

Curious if anyone else has this issue and how to resolve.
I’m using the Android App - version 2.24.23, however this issue i believe was happening before the latest update as well.
I have person enabled for event filtering to only show events where a person was detected.
When I manually refresh by pulling down on the list I get new events, some with older timestamps that didn’t show up initially, but also missing some. When I refresh again I once again get a different list with more missing events.
It seems as if the refresh is only bringing back sparse random events and never the complete list. As such I can’t trust the filtering and have to disable filtering and manually scroll to find all the person events to see them all.

[Seapup]

Welcome CBlack. Wyze is aware of the issue… no word on a fix yet.

Inconsistent events page

every time I refresh the events page by swiping down it shows different results on the page. It removes some results and sometimes brings them back. I am on beta app 2.24.41 firmware 4.36.5.58. For example: it’s currently 10:22pm and I refresh the events page, I get events from 7pm, I refresh again and get events from 9pm,I refresh again and get results from 8pm. In other words not all events are listed. I will post 3 screenshots of the the Events page after refreshing each time. [Screenshot…

[Zatarra]

Hi CBlack.

I was getting ready to post this exact issue, so thanks for getting it posted first.

I’ve noticed that if I remove all filters (i.e. show everything) I seem to see all events, but adding a filter causes events to be lost - sometimes even if the event matches the filter.

If they are aware, as Seapup says, hopefully they’ll figure it out soo