@UserCustomerGwen, (Or @WyzeBaohua ) any update on fixing this issue? I had linked it and brought it to your attention on a “fix it Friday” and it sounded like it might get resolved 
It is easy to reproduce with a Moto Play or Moto Power android phone, happens every time, doorbell only, V2 and V3 cameras playback fine. @djjackson1 has provide some excellent screen shots above and I have uploaded several log files over the past year