For that past few weeks I keep getting this error message when I’m viewing my camera events. It happens about 3 or 4 times a day. This is the message I get:
Error Code: No fragment. Please contact support if this persists.
I’m using the latest beta software and firmware on Android 10… Pixel 3aXL… Wyzecam V2
Yeah I did see those… They seemed to fix in their own according to the last one I saw. Mine has been happening for at least 3 weeks on and off. It seemed to happen around the time I changed my SD card settings from record events only to continuous recording, but the CMC events are failing not the SD card… They play fine
Thanks I appreciate that… that makes sense. I did switch it back to events only last week… It was still doing it. Yeah I meant to post this in the beta section… oops lol
Jumping in – if anyone does see this behavior occurring again, please let me know. This was a cloud issue which should be resolved and we want to hunt down any persisting issues as quickly as possible!
@NumberOne Sent (22593), I wonder if it is related to the TCP handshake issue ive experienced. The cam when in CMC mode doesn’t seem to send ACK packets to a request from the router to close the TCP state, leaving them in a Fin_Wait_2 state, so without sloppy states enabled (most consumer routers do enable by default) the connection gets hung unless you have TCP state timeouts set. I sent to support this issue a while ago, no one ever replied.
I’ve been getting the error code: no fragment on various cameras at various times. They were quite stable last month. Now its a common occurance. If I keep trying to get it to play, it eventually does.
I left beta, uninstalled app, reinstalled , still getting this error every other video. I have updated software as well. I have unplugged and plugged back in. Not using sd cards, wifi only using sd speed, HD does not work well and never has. I have 2 cams and error is on both. One v2 cam, one pan cam.