Error (code 06)

Good day
Anyone else experiencing Error (code 06): Failure to fetch the video from cloud?

I’ve been experiencing this issue since Oct 2020 subsequent to setting up my cameras. I’ve contacted support, filed several logs but NOTHING. I just keep getting empty, useless replies from support. I’m about to rip every wyze product out of my house and throw them in the trash can.

Please advise, thanks in advance.

Welcome to the WYZE forums.

I have had this occur with approximately a half dozen videos over the course of the last month. It has been from a mix of my various cams, which include outdoor, v2 and v3. I’m not sure what is causing it, but it isn’t often so I haven’t looked into it or informed WYZE. Also, I’m an Android user.

Same problem today. Has anything been posted that helps with this?

I have numerous cameras, but this error code seems to come quite often on one camera.