I set up a Wyze V3 on January 16, 2021 in the back yard and have had great success with it up until two days ago. For some reason the video feed has gone to crap but so to have the SD card recordings. The live stream has always been solid with some visual artifacts and blurriness but when viewing the SD card recording the video was nearly flawlessly. Now the SD card recordings and live stream have visual artifacts, especially towards the bottom of the frame. So it seems to be recording in poor quality as opposed to a live stream with minimal issues and flawless SD and motion triggered recordings to everything is bad. Nothing has changed in my set up other than the weather going from below freezing to above freezing around the time this happened. I have a V2 and Pan Cam and both are doing fine. The V2 is actually in a garage that was below freezing so I figured the V3 would be fine outside, it’s rated down to -4F. Needless to say I am flabbergasted by this as no other camera or IoT devices are experiencing this issue.
If anyone else is experiencing this please let me know. I haven’t found any meaningful way to contact Wyze to inquire to the issue. I have sent emails and tried Twitter but that’s the only ways I’ve found to attempt contact. I’d like to know if something is wrong on their end, is there something wrong on my end, or is the camera defective. I have another V3 arriving on Friday don’t want to stick it outside until I know the temperature change wasn’t the instigating factor as here in Missouri the temp changes are wide ranging this time of year.
I have tried unplugging, resetting, and factory resetting. My modem and router were rebooted and I tried moving the camera closer to the router without it helping. I also tested the WiFi at the camera location and the numbers are the same as the day I installed it. I’m at a loss.
The videos below show a video with deer in snow from 2-15-21 with no stutter or flicker recorded from my SD card on playback. The night vision video is from last night. There is a lot of flicker and distortion, mostly towards the bottom.