Dragging my finger on the live stream video to pan and tilt no longer works on Android v2.14.33

I have six Wyze cam pan ver 2 with F/W I am running app ver 2.14.33 on Android using a Samsung Note 8.
I can no longer drag my finger on the live stream video to pan and tilt any of my six Wyze Cam Pan cameras with the new software ver 2.14.33. My wifes phone works fine with version 2.14.33 but she has a Samsung Note 10. The Directional control pad works. The cameras have the latest firmware. I’ve rebooted the cameras and my phone. I went under Motor Controls, clicked Reset next to Reset Position. Still not working on my Note 8.

Finally figured it out.

In the app, under Account, App Settings, Enable Hardware Decoder, I had to turn that off for my Samsung Note 8. It was already off on my wifes Note 10. Is that a new option? Or is it no longer working?


Welcome to the Wyze community @Drew.C!
Glad you figured it out! Your post will be helpful for other users encountering the same issue.

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