downloading app.

support

#1

When I go to download the app, it will get me to the log on page. When I log on the screen disappears. I have tried uninstalling and reinstalling, but no difference.

Help !!! Just got the camera, it worked the first time, set and everything, and then crashed.


#2

If you are using an android device before you delete the app I would clear the app’s cache, then delete and reinstall the app.


#3

I tried that also, same results. Thanks


#4

In addition to clearing the cache there is an option to clear the data for an app. Did you try that as well?


#5

yes, and also

when i put in the log on name and password, it takes back to google play store, strange to me.


#6

You’ve probably already tried this but did you try restarting your device?


#7

yes I have, Thanks