Hello,
I just received my Wyze Doorbell pro and am in the process of setting it up. The weather is bad and unable to install today so in the meantime I decided I would charge the unit so it good to when I do install it. Well it’s charging and I am hearing this whine or humming noise coming from it, is this normal? Thanks.
I’ve not heard mine whine when I recharged indoors, so I’d give Support a call:
There are many ways to contact Wyze. Their phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site.
They’re open for support between 4 am-8 pm PT Monday through Friday, and 8 am-4 pm PT Saturday.
[note due to typhoon Rai recovery, hours will be 6 AM - 6 PM PT for the next 5 days at least]
Did you try a different Micro USB cable and/or AC adaptor to see if the whine persists? Could be a result of the charging components?
I used the micro USB cable that came with the doorbell.
It could be the amerage on the charger base is throttling the amp load in some way.