setup not working with the doorbell…getting the doorbell to slow blink yellow on and off every 5 seconds but not saying ready to connect…audio clicking sound every 5 seconds from doorbell.
[update] i see that my existing doorbell shows 12vdc…can i step that up to 16 volt or something?
pressed reset button and nothing happens
pressed and held reset button nothing happens
I’m pretty sure that you have to have a 16volt transformer so you’d need to replace the existing one. Not much else you can do there if the device isn’t receiving enough power.
I am having the same issue, just installed the doorbell today. It is getting 16- 18 volts AC not DC as someone said above. Slow flashing yellow but no “Ready to Connect” , no QR code scan. Does anyone from Wyze monitor these forums?
I had this exact problem because I didn’t connect the fuse to my existing doorbell chime. I connected it to the security system speaker from the previous owner thinking it was the doorbell chime. Make sure you connect that white fuse correctly!