Doorbell cam no longer recording clips

Cameras
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1

It’s been almost a week and my doorbell cam has not recorded any event clips.

I am able to see live streaming, but I cannot find anything from my doorbell cam event clips on my app.

Anyone else having similar issues?

thanks,
elZ

2

Yes same issue here. Other devices are all working well except doorbell. All up to date with app version and firmware

3

How are you trying to find the events, via the Filter or scrolling. When I filter, I seem to not always get the VDB Pro events but if I turn off the filters and scroll through the list, I do see them.

Also, is this the VDB Pro or V1?

4

I purchsed mine in late 2020.

5

Why cannot I reset the doorbell cam?

I press reset and nothing happens.

The Wyze app still shows the doorbell cam app working normally?

6

Is there a fix for this? My brand new doorbell cam pro is not recording most events. I can stand right in front of doorbell cam pro and nothing is recorded. Live view works fine.