Door lock keeps locking even though auto-lock is not enabled

I have been having this problem for a few months now and it seems to be getting worse. This past Saturday, while doing outside work, I had to keep coming in to grab tools. Every time I shut the door, it would auto-lock if though I do not have it enabled in the app. I got so frustrated, I took the batteries out so it would stop locking. Has anyone else had this problem and found a solution to fix it?